Using Payment Methods to Make Customers Return

People often think that providing as many payment methods as possible is good, because customers can choose their favorite one. This should mean that the income will be greater; fewer people get discouraged by the lack of the payment method they prefer. Sounds logical, but it’s actually a minimal plan and there’s no guarantee it will work in every case.

If we try to go beyond the “convince to buy” approach, what is there that we might want to achieve? The first thing that comes in mind is “convince to buy again“. Make your customers become your regular customers. And how is it exactly related to payment methods?

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Happy Holidays from PayLane!

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Yes, Even The Most Boring Businesses Can Have Fun Marketing Actions!

Let’s face it, online payments is a boring business. Hell, I’m guessing some of you have already closed the tab now that you’ve learnt this post will be about it. If you’re still here though, do stay, cause we have something unusual to share with you…

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We’re Getting Audited! But What Does It Mean?

It’s a busy time at PayLane – we’ve just been audited. No, not by the IRS. Our taxes are just fine. Then what does it mean? Last week we were visited by a QSA (Qualified Security Assessor) from an external audit company who, in short, decides whether a financial company is trustworthy or not. He spent a week with us, going through hundreds of document pages, checking our network’s and servers’ safety and interviewing the staff.

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Chargeback – Are You Sure You Want to Do It?

Chargeback is the new black. I hear about them on daily basis (maybe it’s because of my job?), also from my friends – about how they fought for their money with an evil merchant. Of course, it’s a great way of getting back what you paid for a faulty product or service, but before you initiate it, it might be worth knowing what it means for the seller and why it’s sometimes better to ask them directly for a refund, without getting banks involved in it.

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Meet PayLane’s New Addition!

Not so long ago we were joined by Damian and we already have a new team member! This time, the new addition will help Dominika and Agnieszka from Customer Service. And so, without further ado, let us present to you the latest PayLaner!

Alicja Czerwińska

My name is Alicja and I am a new Account Manager at PayLane. If you are our client or partner, you might hear from me, as I’ll be dealing with our merchants and acquirers – whether it’s solving your problems or collecting documents.

When not working at PayLane, I am a student at the Gdansk University of Technology. My field of study is Financial Mathematics and I really enjoy it.

In my free time I travel as much as I can. My best trip so far has been China, although that may change soon as I’m planning to go to Kenya. My other passion is skiing, which I’ve been doing for over 15 years.

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5 Simple Tips That Will Help You Find a Startup Investor

So you have a business idea. You’ve heard so much about startups going big, such as Square, Pinterest or Dropbox. At the same time, hundreds, if not thousands of new businesses failed and gave up after a few months. How do we increase our chances of launching a successful startup? By finding the right investor.

The good news is that there investment groups that do just that – look for interesting startups to help. The bad news? It’s harder than you think to get that help. However, there are certain things you can do to increase your chances of getting picked.

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