Across the Board

Blog on e-business and online payments.

Hiring: We’re looking for a PHP programmer to join the P-team

We’re looking for a talented PHP programmer to join our team. At PayLane you’ll be working on products and services, which help others develop their online businesses.

Why PayLane?

We offer you something more than just a good job.
We guarantee satisfaction.

We’re a young and dynamic firm which provides modern payment solutions. Offering intuitive payment methods for e-commerce, we aim for increasing functionality and simplifying procedures.

Gdansk, Poland preferred

Our headquarters are in the Arkońska Business Center complex in Gdańsk. We have a great office and fantastic people working there (check out the photos in our Facebook galleries). That’s why we prefer you to work in Gdańsk as well. But we want the best we can find, so we’ll understand if you feel better somewhere else. If you think that you’re perfect for this job, but you don’t live in 3city, we still want to hear from you.

More information

You can find all relevant information on: http://paylane.com/php-programmer

How to apply?
Send your CV and anything else that could convince us to hire you to jobs@paylane.com.

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High quality payment information straight to your inbox

When you start your own business, online or offline, you need to specify which payment methods you want to offer your customers. And you’ll have no problem finding a lot of information about payments providers, new financial products and services or news from banking market. But the point is to reach a valuable source of information.

Card Academy Bulletin is  a Payment Card and Financial Services newsletter published by CAC Card Academy. Being located in Copenhagen, Denmark,  they gather fresh news not only from Nordic and Baltic Rim countries, but also from the rest of the European and global market.

CAC organizes also payment industry conferences in Baltic and Nordic countries (such as Latvia, Iceland, Norway, Sweden or Denmark), which attracts companies representatives  from payments and banking industry. It’s always nice to meet your business partners face-to-face, especially when you entrust them your money.

To find more information about Card Academy, visit http://www.cac-cardacademy.com/ and subscribe to Card Academy Bulletin.

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Jason Fried on speaking to customers

Do you have the impression, that all companies use the same template to communicate with you? I mean it’s not even that their language is similar – some phrases or even sentences are sometimes exactly the same! But you rarely even read their emails, cause they’re boring, tiring or even painful, right?

The thing is that you’re not treated like a human being. Companies tend to create a distance them and their customers. Ok, being polite, formal and professional is one thing, but it’s not obligatory in all situations. Writing good copy isn’t easy, but avoiding common “traps” in business writing might be even more difficult.

That’s why I’d like to recommend you two articles by Jason Fried from 37signals on this topic:

These are two great articles on choosing the language to communicate with your customers. And I actually don’t have anything to add here – I completely agree with what Jason states there ;) Enjoy!

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It pays off to be friends with PayLane – and others notice it!

Affiliate programs are pretty unique in the payments industry, so having one would make us at least a little ahead of others. But “a little” is “too little” – PayLane’s motto is way ahead. That’s why we launched a service that no one else has – at least as far as we know.

Why is it so special? Our affiliate program is truly profitable and the rules are very simple. As always – no small print ;)

To make it short, here’s how it goes: our partners recommend PayLane to other merchants and… that’s it!

Now they earn 25% of the income generated by these clients. What’s more, there are absolutely no limits! PayLane partners get 25% for life and their income depends only on the clients (to whom we’re recommended) income. There’s no maximum amount. Now try to top this! ;)

Yeah, you’re right, we’re being a bit immodest… But to prove you that we’re not telling fairy tales here, you can read about us in the latest issues of The Nilson Report (in the Fast Fact section) and in the Card Academy Bulletin (click on the image below to download a pdf file).

 

Card Academy Bulletin – ISSUE # 78 12.05.2011 – PDF

If you think this is a fair deal – help us spread the word! Or perhaps you’d like to become our partner yourself?

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3 “obvious” directions of the payment industry

Payment industry – especially recently – evolves really fast. Just read some headlines on any of the news sites: “Squareup.com is going to…”, “NFC in new model of smartphone…”, “PayPal is buying…”, etc. That’s why I think right now is the best moment to talk about the future of this industry. So, where is the payment industry going?

Right now we can consider and talk about three possible (or maybe better – obvious) directions.

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New look, better sharing

We’re happy to finish this week with two small updates. The first one is just cosmetics, but if you’re a regular visitor to our blog, you’ll surely notice it.
Yep, we have new icons! Our own, hand drawn ones. And since the blog is called “Across the Board“, we wanted to make the icons look a little like drawn and a whiteboard or a chalkboard. Though we managed to achieve that in big pictures, the effect almost vanished after resizing them to icon-size. Either way, we like the new pictures and hope you’ll like them as well. Notice, that some of the pictures have changed and the new ones are more adequate, which should make it easier to navigate.

The second change should be an even better treat. We changed all the social media buttons. Now it’s easier and more comfortable for you to share our posts with your friends.
So here’s what happened: we got rid of the social buttons on the bottom of all posts. Instead of them you now have a floating box with sharing buttons on each post page. If you find anything interesting , you can promote our blog by spreading the word on Facebook, Twitter, LinkedIn, StumbleUpon and tumblr.

Update: What’s more, you can now share our posts also on delicious, digg, reddit, Hacker News, via e-mail and everything else you choose using addThis.

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To CREDIT or to DEBIT?

These verbs – credit and debit – seem to confuse people. So let’s see if one shall be happy if the bank teller checks their account and says for example:

The full amount of the purchase has been credited to your account.

Surely, as it means that the full amount has been added to the account. As a noun used by accountants credit means an addition to certain accounts.

On the other hand we have a verb debit and the incoming example. Merchant has recently refunded a purchase price of 123 USD to one of his customers but cannot see it in his billing statement, therefore asking the acquiring bank if his refund was successful. The acquiring bank replied:

The merchant has been debited on 12.03.11 with the amount of 123 USD.

So the money have been withdrawn from the merchant’s account and the refund was handled properly.

When a bank account has a positive or debit balance,it means the bank owes money to the customer; and if it has a negative or credit balance – the customer owes money to the bank.

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Solo card deactivation

SoloSince the 31st March 2011 card issuers do not accept Solo cards anymore. This is a result of MasterCard’s Maestro Alignment Migration program. To make the long story short – here are the details:

What’s the migration program?

In general, it means that MasterCard is cleaning its Maestro closet. Apart from the changes to Solo Card Scheme, this also includes the fact that domestic Maestro users are being transferred to the international Maestro platform. Maestro UK is quite a significant transfer here. It’s now sort of aligned under Maestro International, so merchants shall offer Maestro International without distinction into domestic UK.

I’m a merchant – what does this mean for me?

If you haven’t done this already, you should stop offering Solo as a payment method; also remove the Solo card type and logo wherever it is displayed. Furthermore, you should be aware of some issues.

  • Since the 31st March 2011 you’re not able to do Solo refunds.
  • If you’re still processing any recurring payments with Solo cards, you should contact your customers and request alternative payments from those cardholders.
  • Ensure all pre-authorised transactions are submitted for settlement.

What about card numbers?

All BINs from ranges 676703676799 are ceased since the 31st March 2011. Also two BINs in the “6767” range have been allocated to Maestro cards, and these are: 676770 and 676774. This information is particularly important if you validate BIN ranges.

This information means that also PayLane stopped offering Solo as a payment method.

For further information you should contact your acquiring bank.

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Exploring CeBIT for small and midsized businesses

CeBITMore than 4200 companies from over 70 countries, 339,000 visitors from 90 countries, 5000 journalists, 45 hours of tradeshow exhibits, and 20 open halls – that was CeBIT 2011! Soon Hannover will be gearing up for the 2012 mega-event. The Hannover trade area can certainly handle the crowds. It’s pretty impressive – a city within a city, with its own bus lines, railway station, catering service and hard-to-find hotel rooms, especially during CeBIT. It’s so big and so important that many companies time their product launches and special offers specifically for CeBIT. The question is: can small and midsized businesses get noticed alongside giants like Google, IBM, Comarch, Kaspersky and Microsoft?

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PayLane’s going to Internet World 2011

Internet WorldThis time we’re heading north to London for Europe’s leading event for digital marketers and online businesses. May 12-13th, our power team will join over 300 solution providers and 12,000 visitors at Internet World at Earls Court, UK. It’s going to be huge – 5 shows in one. And although they’ll be focused on the PayLane mission, they’ll be looking forward to meeting with every partner and client that requests it. So if you’re also on the road to Internet World, or just in the area, swing by and meet the team! If you need help finding us, or would like to reserve a special slot, contact Sales Executive Dominika Buszka (+48 664 967 820) or Managing Director Karol Zielinski (+48 664 967 819).

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