Across the Board

Blog on e-business and online payments.

When do you need bank accounts in different currencies to accept payments online?

While selling your products and services online, you may want to scale your business up to other countries. And in most cases other countries means other currencies.

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Why Are You a High Risk Merchant?

We – entrepreneurs – think about ourselves as businessmen. Trustworthy people, who believe in our idea and the business model we have in our heads. Then someone tells us that we are a high risk merchant. Us?! No! Of course not. It has to be some mistake. Unfortunately it’s not.

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Why the same transaction may be successfully processed by one payment provider, but not by a different one?

Yeah, that’s possible. And in fact not so rare. The same card, similar transaction. We are able to pay for one product (on website #1), but we aren’t for another one (on website #2).

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Do you need to be PCI compliant if you’re selling online?

That’s a question we hear a lot. And the answer depends on a few factors.

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How To Know Which Payment Methods You Need?

There is only one way to learn which payment methods you should have in your online tool.

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Should You Offer Annual Billing Plans?

No doubt monthly and annual plans are the most popular billing periods in SaaS businesses. Let’s talk about annual billing plans today. Let’s look at some pros and cons.

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When Should You Ask Your Customer for Credit Card Details?

People often ask: when is the best time to ask the customer for their credit card details? Should they ask them while the customer is signing up or maybe later?

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What Questions Should You Ask Your Customers If They Have Problems Paying By Card?

The most common and the most irritating error message when you accept credit card payments in your online business: “Transaction rejected by credit card company”.

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4 Reasons Why It’s Extremely Important to Show Testimonials on Your Website

Recommendations from other people are one of the most powerful ways of gaining new customers. And testimonials are one of the forms of recommendation.

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What Kind of Support Channels Should You Handle in Your Online Business?

There are dozens types of contact you are able to offer your customers in your online business. Choose carefully what will work best for you.

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