Across the Board

Blog on e-business and online payments.

Philologist with a deep belief in people that made her become account manager at PayLane. Searching for the most adequate support for our merchants she goes through whatever resources available – websites, encyclopedias, helpful colleagues' tips, comic books, and accountancy statements. Done with that, she looks for anything with the label "culture" on it.

All posts by Kasia:

4 Easy Ways to Scare Your Customers Away

It’s easy to get too pleased with your website. Usually it takes a moment to have it running and once you have it, you’re more than happy that it’s on. That’s not the point that satisfies your customers, though.

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How your Out of the Office message should look like?

See how to handle queries from you clients with a successful out-of-office message.

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Thinking about innovation? We’ve got 4 tips for you

We’re all thinking about innovations. We’re all looking for something that will amaze the world around us. Let’s talk about innovations today.

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Cross Border and Mobile Commerce Infographic

E-commerce? M-commerce? A research! Our partner – PayPal – has just shared an insightful infographic on the ins and outs of cross border selling and mobile commerce.

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4 Payment Methods that Sell Your Products

Famously, nodding your head in Bulgaria means “no”, while shaking means “yes”. Well, one man’s meat is another man’s poison. But there are different patterns in the ways people pay online as well – make sure you are ready to handle all of them!

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Paperophilia Or Why We Ask for Various Documents

In our office there are shelves. On the shelves there are boxes. In the boxes there are files. In the files there are documents. An in the documents there is everything. We are genuinely interested in everything, that’s why we ask for these documents. However, there are good reasons for this.

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Behind the scenes: Starting at PayLane

Being new means going through certain rituals. Like first getting lost on the elevator between the second and third floor. Getting  a permanent pass instead of a temporary guest ID, choosing the perfect time to go for lunch and still get the sandwich you wanted.

Then you start noticing the air conditioning does not exactly follow the remote control requests. You take sides in the never ceasing argument over blinds in the windows – eternal darkness over supposedly disturbing sun reflections off the screens (seriously, folks, choose light!!!). The copy machine makes you understand that out of its varied and useful functions you may only use the ones that it mercifully decides to offer you on a given day.

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