B2C Manager is a finalist of Startup Contest, which was held in Gdańsk, Poland in October. They have presented an interesting solution for business that can help with communication and sales of online companies. I have talked to Grzegorz Gwiazdowski, managing director of B2C Manager about their offering, why they participate in startup contests and what the future holds for the company.
As we all know, Christmas is the time of family gatherings, celebrations, eating and… shopping. And even though there’s still over a month till December 25, it’s high time you got ready for the flood of customers. A recent survey conducted by Liveperson shows that the majority of shoppers will do their shopping in November, while 29% will do it already in October! And what’s even better, they’re feeling more optimistic this year, which may result in higher sales. How can your e-shop benefit from the Christmas shopping spree?
It was such a busy weekend. The mission was to build a startup in 54 hours. Holding the rule: „No talk. All action”, Startup Weekend Trojmiasto took place at Pomeranian Science and Technology Park in Gdynia 9-11 Nov 2012. We were there, as a coach, a participant and a guest. From our different points of view it was a very inspiring time. Great place to work on a new project, exchange experience and network, and of course to build a startup.
We already know the winner of Startup Weekend Trojmiasto – it is Virtual Recruiter. But there were also two additional winners. The best pitch, chosen by judges was Let’s deliver! and People’s choice went to the Meetravel.
The role of the customer service in building trustworthy online business is often underestimated. The merchants looking for online payment solutions often do not consider dealing with customers’ queries a necessity or treat it as a marginal issue. However, hiring and training your customer support service would help you on many different levels of communication with customers. It would also establish your company’s credibility and make your company worth recommending to others. What’s more, it will boost your sales.
“The Lean Startup” by Eric Ries is a brilliant and insightful look into the world of startups that will change the way you approach your business and products. How can you do it? By implementing the manufacturing strategy.
If you want to accept card payments with a mobile device, you’ll probably end up with Square or one of similar solutions (mPowa, iZettle etc.) – that’s what the search results will give you. But ask yourself, do you really need and want to set up a new account and attach a piece of hardware every time someone pays you?
Is this really the only solution?
Well, it depends.
There are alternatives, but whether you should use them or not – this mostly depends on your business type, its model and needs. It’s quite different if you want to accept payments in a single restaurant, a chain of restaurants, if you deliver goods to your customers or sell both online and offline.
Millions of people shop online everyday, spending of hundreds of billions of dollars. The number of online retailers is equally impressive, which means that you get a wide range of shops to choose from, but also that you fall a victim of fraud shops. However, there are certain steps you can take that will help you choose a trustworthy shop. Take a look at our list of 10 free tips that will make your shopping safer!
The excitement after Startup Contest has barely died down and another event is coming up! The 2nd edition of Startup Weekend Trojmiasto will take place in two weeks. 100 aficionados of new technologies will meet again on 9-11 November in Pomeranian Science and Technology Park in Gdynia, Poland. The participants will work in groups that will have 54 hours to create and present a concept for a startup.
One of the most popular payment methods in some countries (such as German-speaking regions) is direct debit. Let’s compare this payment method to credit card payments…
A brand can be built using many methods. What you cannot do is not build it at all. Every business is working for their reputation by interacting with clients or partners. And it’s their opinions that usually are the most helpful when deciding about potential shopping or partnership. Most people prefer to use services recommended by their friend, so our clients’ satisfaction should be more valuable than any ad campaign, media coverage or strong market position.
How to help first time clients decide to use our services? What if we haven’t yet gained reputation of a trustworthy merchant and not all potential clients are determined enough to look us up on the internet (e.g. price comparison websites)? Of course, you can tempt them by lowering your prices, but in most cases buyers prefer to pay extra and be sure their transaction will go smoothly.