Category Archives: Payments

Crisis? Not in the e-commerce industry

GlobeWhen I am reading news from the e-commerce industry, regardless of the country or the continent, it seems that it’s the only sector of the economy where crisis is not as noticeable. Hell, one might even say it’s actually… non-existent!

read more


Credit Card Payment vs Wire Transfer

In some countries (such as in CEE) the most popular payment method is still the wire transfer. That’s why when we are talking to customers from this region, most of them are asking about the functionalities regarding payments through this payment method.

That’s why we’ve decided to compare these two payment methods…

read more


Safe Vacation – How To Pay And Not Lose

The latest hot topic in Poland is travel agents’ problems, which in fact means also problems of people using their services. First Sky Club went bankrupt, then Alba Tour. And right after that, Africano Travel. The news of these companies surprised thousands clients who were halfway through their vacation, thousands of miles away.

Safe Return Home

The priority in such a situation is for the tourists to return home safely. One can hope that the trip’s insurance will cover the costs, but, as recent events have shown, the Foreign Office is of great help with organizing and paying for return journeys.

After finally returning home, another thought comes to mind – lost time and money.  And although no one will make up for the wasted vacation, is there a way to get back the money spent on the trip?

read more


22 Simple Tips To Prevent Chargebacks

Chargebacks are an inseparable part of running an e-shop and accepting online payments. However, there are certain steps you can take to minimise the risk of getting them, so take a look at the following list and protect your business from potential loss.

Information

  1. Remember that clear information can save you a lot of money and trouble.
  2. Make sure that you provide your customers with all the possible contact information.
  3. Your contact details such as a physical address and a telephone number should be clearly visible on your website.
  4. Provide accurate descriptions and images of your products.
  5. Use a clear DBA (Doing Business As) name that customers will recognize.
  6. Put your phone number on your customers’ statements. If they do not recognize your DBA, they can call you to find out who you are and why you have charged them.
  7. Be clear with your return policy, as well as your shipping policies. Make sure that customers read the policies before their order can be processed.

read more


6 Mobile Payments Myths

Are you still reluctant to use mobile payments? You think that your business is doing fine just with credit cards? Are you afraid it’s an expensive and complicated solution? Take a look at this great infographic about 6 mobile payments myths – it might change your mind!

read more


Be Careful Of Scam

ScammersScam and scammers are something that we need to fight with almost each day. Unfortunately it’s one of the worst plagues of our industry. How many times did you receive an e-mail with a request to change the password in some kind of e-wallet service (such as PayPal)? How many times were you asked to do something in your bank account? To have it done you just needed to click on some link in the email and put your login and password in a login form. Simple. But fake.

Those websites look similar to the original ones. But they are not. Once you put your login and password – these credentials will be stored in scammer’s database.

read more


Payment Gateway integration is once again simple!

PayLane has released another package of extension for e-commerce platforms. This time we are happy to present to you solutions for OpenCart, PrestaShop, Zen Cart and WordPress.

E-commerce platforms & WordPress

OpenCart, PrestaShop, Zen Cart are popular platforms for setting up an online businesses. Thanks to the aforementioned extensions the Merchant is able to start processing on his/her website instantly using PayLane’s Secure Form, since the client is redirected to PayLane payment form. Such a solution is nice and easy, and doesn’t require any additional cost or extra work.

read more


How to Use Recurring Payments – Case Study of Sotrender.

Recurring payments, known also as recurring billings or subscriptions, is a mechanism that processes payments for all kinds of repetitive transactions. This payment method allows e-businesses to collect money from customers’ card, bank account or PayPal account. Once the client agrees, payment is initiated regularly at set time intervals.

How recurring payments work

Your client has to create an account on your website and order your service. When it comes down to the payment process they fill out the payment form, with the card or bank account data (such as card or bank account number, card expiration date, cardholder name, CVV etc.) or are sent to their PayPal account. Data are collected when clients create an account on an e-business website or after the trial version’s expiration. This is also the moment when you ask your clients for permission to collect recurring payments.

After first processed transaction you receive from PayLane your transaction ID. After 30 days or any other payment period, your system, through PayLane API, makes the next payment. To do it, there is no need to ask the payer to enter card or bank account data once again. The payment takes place using the transaction ID from the first purchase and transaction amount, which can be changed, so if your clients upgrades their account there is no need to ask him again for permission.

read more


Sofortbanking – interesting payment method for those who are able to trust

Sofortbanking (which is called sofortuberweisung in Germany) is a payment system, which gives customers an ability to pay by a wire transfer from lots of European banks. Sounds great, doesn’t it?

The idea is pretty simple (and clever at the same time). Their systems are integrated with a lot of banks from around the Europe and they offer payments through these banks in one web interface. So if you want to pay in a web store, you have to be forwarded to sofort’s website, where you need to choose your bank, put your login, password and some token and… just click the submit button.

Sounds great, so what’s the problem?

read more