Millions of people shop online everyday, spending of hundreds of billions of dollars. The number of online retailers is equally impressive, which means that you get a wide range of shops to choose from, but also that you fall a victim of fraud shops. However, there are certain steps you can take that will help you choose a trustworthy shop. Take a look at our list of 10 free tips that will make your shopping safer!
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The excitement after Startup Contest has barely died down and another event is coming up! The 2nd edition of Startup Weekend Trojmiasto will take place in two weeks. 100 aficionados of new technologies will meet again on 9-11 November in Pomeranian Science and Technology Park in Gdynia, Poland. The participants will work in groups that will have 54 hours to create and present a concept for a startup.
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A brand can be built using many methods. What you cannot do is not build it at all. Every business is working for their reputation by interacting with clients or partners. And it’s their opinions that usually are the most helpful when deciding about potential shopping or partnership. Most people prefer to use services recommended by their friend, so our clients’ satisfaction should be more valuable than any ad campaign, media coverage or strong market position.
How to help first time clients decide to use our services? What if we haven’t yet gained reputation of a trustworthy merchant and not all potential clients are determined enough to look us up on the internet (e.g. price comparison websites)? Of course, you can tempt them by lowering your prices, but in most cases buyers prefer to pay extra and be sure their transaction will go smoothly.
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Do you have a business operating in Poland? Maybe you would like your company to expand to that part of Europe? Before you do that make sure you have the one thing that will help you achieve success in the Polish e-commerce market – wire transfers.
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It’s no secret that we love startups and we frequently write about them on our blog. We know that besides a lot of passion, e-businesses need partners who understand their needs. That’s why we prepared our revolutionary project: PayLane for Startups. We make online payments processing easier. See how it works and join the startups revolution!
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When I am reading news from the e-commerce industry, regardless of the country or the continent, it seems that it’s the only sector of the economy where crisis is not as noticeable. Hell, one might even say it’s actually… non-existent!
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Do your customers abandon their shopping cart right before finalising the transaction? Take a look at this infographic to find out why they do so.

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Reaching new customers is not an easy thing to do, especially when you have little experience in direct sales or don’t have a huge database. First of all, you have to know your product very well, understand business needs and mostly important – make your potential customer’s life easier. Here is a piece of good advice from my side:
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Chargebacks are an inseparable part of running an e-shop and accepting online payments. However, there are certain steps you can take to minimise the risk of getting them, so take a look at the following list and protect your business from potential loss.
Information
- Remember that clear information can save you a lot of money and trouble.
- Make sure that you provide your customers with all the possible contact information.
- Your contact details such as a physical address and a telephone number should be clearly visible on your website.
- Provide accurate descriptions and images of your products.
- Use a clear DBA (Doing Business As) name that customers will recognize.
- Put your phone number on your customers’ statements. If they do not recognize your DBA, they can call you to find out who you are and why you have charged them.
- Be clear with your return policy, as well as your shipping policies. Make sure that customers read the policies before their order can be processed.
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Scam and scammers are something that we need to fight with almost each day. Unfortunately it’s one of the worst plagues of our industry. How many times did you receive an e-mail with a request to change the password in some kind of e-wallet service (such as PayPal)? How many times were you asked to do something in your bank account? To have it done you just needed to click on some link in the email and put your login and password in a login form. Simple. But fake.
Those websites look similar to the original ones. But they are not. Once you put your login and password – these credentials will be stored in scammer’s database.
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